Terms & Conditions
Restriction and Liberation of Liability
1. The information on the website Hotwatches.io has the possibility to be edited from time to time. It is doing in order to provide the site with correct information. In this case, our team has the right and freedom to edit and to replace all needed information without any announcement.
2. In the incident of faults during the changing item information such as price, description, indications, etc. that was made by our suppliers or website managers, Hotwatches.io has right and freedom of action in the replacement of wrong information without any announcement. Moreover, Hotwatches.io cannot be held responsible for any fault that can be done by a person operating in accordance with the inaccurate information.
Our sales department will get in touch with you via e-mail within one work day. This is doing for the confirmation of the existence of the needed items, delivery information, date, etc. Your order will be presumed and finalized only in case of getting an e-mail confirmation from our sales department.
Hotwatches.io or our representative will bring the items that you have ordered to the address you indicate during your order process, on condition to their existence.
Return and exchange policy
1. You have 3 options if you are not pleased with a received item. You are able to exchange timepiece for another one, your watch can be fixed, and you have the possibility to get a refund.
2. Besides, we provide you with 30-day watches’ warranty only for defects of manufacturers. Our specialists have the property to distinguish defects of the manufacturer from wear and tear.
3. If your watch has any defect or problem then it should be reported within a week at e-mail [email protected]. In case of the problem confirmation, your timepiece should be changed immediately.
All product defects are to be checked at the time of receiving the parcel. These defects are the once that are visible. The pretensions about scrapes, indentations shall not be accepted in our return and exchange policy. You are asked for testing your timepiece before you utilize it and bring back your product in the appropriate package stuff as you received.
Please note: The watches' images may be slightly different from the original. Images do not have the ability to transfer absolutely desired colors.